How to Build a Loyalty & Referral Program for Acuity Scheduling That Keeps Clients Coming Back

In today’s competitive world, keeping your clients engaged is just as important as bringing in new ones. A well-designed loyalty and referral program does both: it rewards your current clients for sticking around and motivates them to bring in new business.

With Local5x, you can launch a fully branded loyalty and referral system that works seamlessly with Acuity Scheduling — so you can focus on serving clients while your program runs on autopilot.

Referrals are the most powerful form of marketing — people trust recommendations from friends far more than ads. At the same time, loyalty programs encourage repeat visits, increase average spend, and keep your brand top-of-mind.

With Local5x, you don’t have to choose between the two. You get both in one integrated platform.

With Local5x, you decide how referrals work:

Set points per invite and points for a successful referral conversion.

Choose what the referral receives from a dropdown menu of offers.

Track activity in real time so you always know who’s inviting and who’s redeeming.

Rewards only work when clients want them. That’s why you can customize:

The point value of each reward.

The type of prizes — discounts, freebies, or exclusive perks.

Tiered options that encourage clients to keep earning and engaging.

Whether you want to run a holiday special or re-engage past clients, offers are your best friend. Local5x gives you flexibility to:

Run year-round offers to keep loyalty strong.

Launch holiday campaigns for extra buzz.

Send win-back offers to re-engage clients who haven’t booked in a while.

Promotions need flexibility. With Local5x, you can:

Generate unique dynamic codes or reusable static codes.

Set dynamic expiration dates to create urgency.

Deliver codes instantly via email or SMS.

Don’t want discounts stacking up? No problem. You can add restrictions such as:

Individual use only.

Excluding sale items.

Minimum or maximum spend requirements.

These rules keep your promotions profitable and aligned with your business goals.

Your loyalty and referral program should feel like an extension of your business, not a generic tool. That’s why we let you:

Customize the design of your offers.

Use your own domain for member logins.

Apply your brand colors, logos, and messaging.

Every client gets access to a personalized dashboard where they can:

Log in on your branded domain.

Track their points.

Redeem offers and rewards.

See their referral history.

This creates a seamless, professional experience that keeps your brand front and center.

When you bring it all together, the benefits are clear:

New client acquisition at a lower cost.

Increased loyalty and retention from current clients.

Automated tracking and delivery that saves you time.

A white-labeled system that strengthens your brand identity.